Proud Member of Ensemble Travel

Affiliations

CTC You may have noticed that some of us use initials CTC after our names. It stands for Certified Travel Counselor, a designation awarded by the Institute of Certified Travel Agents to travel professionals with five years or more industry experience who have completed a two-year, graduate level travel management program.

During that time we studied a five-part course in efficient, ethical and knowledgeable travel agency management. And to prove that we learned the material, we had to pass four 4-hour exams and write a lengthy paper. All so we could serve you better.

So we could improve our method of staying on top of fare fluctuations and the mountain of paperwork in today's travel market.

So we could learn how to unearth all the information you need. You deserve an educated opinion!

ASTA The American Society of Travel Agents is the world's largest travel trade association, representing over 26,000 members in 136 countries around the world. ASTA has grown and changed as the need for professional travel planning has increased; however it has remained loyal to the original concepts of upholding the professionalism and integrity of the travel industry, serving the best interests of the public, and promoting travel among people of all nations.

As a member of the American Society of Travel Agents, we accept as our responsibility:

To be factual and accurate in providing information about our services, and the services of the travel companies we represent.
To remit funds under our control within the specified time limits.
To provide complete details about the terms and conditions of any travel services.
To respond promptly to complaints.
To consider every transaction for a client as a confidential matter.
To stand behind any program which we advertise.
To conduct our business as prescribed by the Principles of Professional Conduct and Ethics.

CLIA Logo Blue The Official trade organization of the cruise industry, Cruise Lines International Association (CLIA) also works in partnership with nearly 17,000 affiliated travel agencies throughout North America to ensure the highest caliber of cruise sales expertise and service for cruise vacationers.

Cruise Lines International Association is a marketing and training organization composed of 19 of the major cruise lines serving North America. CLIA was formed in 1975 in response to a need for an association to promote the special benefits of cruising. CLIA exists to educate, train, promote and explain the value, desirability and affordability of the cruise vacation experience.

CLIA's most comprehensive training is the Cruise Counsellor Certification Program, which requires agents to successfully complete a number of compulsory training courses and exams, attend cruise conferences and conduct ship inspections, among other things. CLIA also offers Management and Sales Institutes, classroom training and training videos.